Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

It covers manufacturing defects and workmanship errors under normal use, excluding misuse, accidents, or normal wear and tear.

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

The guarantee is limited to repairing or replacing the purchased product, not covering indirect or consequential damages.

Shipping is free with USPS Priority Mail for orders over $59 shipping within the United States.

We offer international shipping with USPS First Class International Mail.

Delivery takes 3-5 business days after up to 3 days of processing using USPS Priority Mail.

For orders outside the United States, we utilize USPS First Class International Mail, which can take between 14-21 business days after a processing period of up to 3 days.

You will receive an E-mail notification with a tracking number after processing is complete.

There is a processing period of up to 3 business days before shipment.

In case of a return or an exchange, the purchase must be returned within 14 days upon receiving the purchase. Certain items are ineligible for returns due to their nature. For more details, read our full Return & Exchange Policy.

Allow 5-10 business days for return processing, with a 10% processing fee applied to refunds. Notify customer service of the return, carrier used and tracking number.

Non-refundable items include gift cards, custom-made jewelry, and opened or worn items.

For BOGO offers, both items must be returned for a refund. Orders with free gifts require the gift's return for a full refund, or its value will be deducted.

Returned items must be in original, unworn condition with tags and packaging, with receipt or proof of purchase. Contact us to start a return.

Non-returnable items include perishableitems, custom items, personal care goods, outlet or final sale items, and gift cards.

Return the original item for a refund and make a new purchase for the replacement.

EU customers can cancel or return orders within 14 days.

Refund approval notifications are sent within 10 business days, with additional bank processing time.